This workbook proposes seven ways to guide your conversations in directions that are more satisfying for both you and your conversation partners. I have selected these suggestions from the work of a wide range of communication teachers/therapists/researchers in many fields. While these seven skills are not all a person needs to know about talking, listening, resolving conflicts, building more effective teams, I believe they are a large and worthwhile chunk of it, & great places to begin.

Monday, January 10, 2022


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